越南酒店和旅游教育的创新:一个假设框架

Thao Thanh Luong, Eunyoung Kim
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摘要

研究背景:在越南,国际游客的数量正在增加,他们的需求变得更加多样化。然而,由于缺乏专业技能,酒店和旅游业的工人不能满足需求。因此,支持教师在教学和课程开发方面进行创新对于酒店和旅游机构解决这一技能短缺问题至关重要。然而,很少有研究集中在教育创新的因素上,特别是在酒店和旅游教育方面。研究目的:本文旨在利用Hargreaves和Fullan(2012)提出的“专业资本”概念和Van Brouwershaven(2018)提出的课程更新过程,为酒店和旅游教育创新提出一个假设框架。研究方法:我们采用混合方法来研究影响教师如何促进教学创新的心理因素、组织条件和宏观环境因素。定性方法包括对学校管理人员和教师的访谈,以及研究人员的日记。我们还对94名越南教师进行了一项在线调查,以确定促成酒店和旅游教育创新的因素。结果与结论:酒店与旅游教育创新的假设框架显示了教师激励力量、组织支持条件和宏观环境因素三组因素之间的关系。虽然需要进一步的研究来检验,但建议的框架将帮助越南酒店和旅游机构的管理者建立一个激励策略来推动教师的创新行为。它还将指导制定一项培训计划,为教师提供发起和实施创新的方法。
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Innovations in Hospitality and Tourism Education in Vietnam: A Hypothetical Framework
Research Background: In Vietnam, the number of international tourists is increasing, and their needs become more diverse. However, workers in the hospitality and tourism industry do not meet the demands due to a lack of professional skills. Supporting teachers to innovate in teaching and curriculum development thus becomes vital for hospitality and tourism institutions to tackle this skill shortage issue. Nevertheless, scant research focused on factors responsible for educational innovations, particularly in hospitality and tourism education. Research Purpose: This paper aims to propose a hypothetical framework for innovations in hospitality and tourism education using the concept of “professional capital” introduced by Hargreaves and Fullan (2012) and the curriculum renewal process by Van Brouwershaven (2018). Research Methodology: We adopted a mixed-method approach to address psychological factors, organizational conditions, and macroenvironmental factors that influence how teachers foster pedagogical innovations. Qualitative methods include interviewing school administrators and teachers, and documentation which is the researchers’ diaries. An online survey is also conducted with 94 teachers in Vietnam to identify factors responsible for innovations in hospitality and tourism education. Results and Conclusions: The hypothetical framework for innovations in hospitality and tourism education shows the relationships of three groups of factors, namely teachers’ motivational forces, organizational supporting conditions, and macro-environmental factors. Although it needs to be tested in further studies, the suggested framework will help administrators of Vietnamese hospitality and tourism institutions build a motivational strategy to drive teachers’ innovative behavior. It will also give directions for developing a training program that provides methods for teachers to initiate and implement innovations.
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