预测维修中心的服务到达

S. Viswanathan, Yan Feng
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引用次数: 4

摘要

虽然预测在制造和销售文献中受到相当大的注意,但对服务业的预测,特别是在维修或翻新中心的服务到达情况下的预测的研究很少。在本文中,我们提出了几种预测维修中心服务到达的方法。本文还对备选方法进行了初步评价。
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Forecasting of service arrivals in a repair center
While forecasting has received considerable attention in the manufacturing and marketing literature, there has been little research on forecasting in services especially in the context of service arrivals in a repair or refurbishment center. In this paper, we propose several methods for forecasting service arrivals in a repair center. A preliminary evaluation of the alternative methods is also provided.
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