信任对社交媒体购买行为的影响:基于技术接受模型的年轻消费者研究

Leslly Saurelle Tebonchoue, Müjde Aksoy
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引用次数: 0

摘要

在当今充满活力的市场条件下,企业在营销活动中使用社交媒体平台已经成为一个关键的竞争因素,以提高他们的产品和服务的知名度,改善他们的品牌形象,维护他们与现有客户的关系,并吸引新的客户群体。平台不仅在个人的日常生活中,而且在他们的业务中,特别是在他们的营销活动中,都引起了巨大的变化。社会化媒体作为营销活动应用的新平台,已经成为社会化媒体企业实施营销活动的一个非常重要的平台,特别是与传统媒体相比,具有传统媒体单向传播、传播机会直接、易于计量、成本优势等缺点。在此背景下,本研究的目的是在技术接受模型的框架内检验信任因素对年轻消费者社交媒体购买行为的影响。
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The Role of Trust on Social Media Purchase Behavior: A Study on Young Consumers in the Context of the Technology Acceptance Model
In today's dynamic market conditions, it has become a critical competitive element for businesses to use social media platforms in their marketing activities in order to raise awareness of their products and services, improve their brand image, maintain their relations with existing customers and reach new customer groups. platforms have caused a great transformation not only in the daily lives of individuals, but also in their businesses, especially in their marketing activities. Social media, which functions as a new platform where marketing activities are applied, has become a very important platform where social media businesses can implement their marketing activities, especially when compared to traditional media, with the disadvantages of one-way communication of traditional media, direct communication opportunity, easy measurement and cost advantage. In this context, the aim of this research is to examine the effect of the trust factor on the social media purchasing behavior of young consumers within the framework of the technology acceptance model.
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