案例研究:电子商务点击流可视化

J. Brainerd, Barry G. Becker
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引用次数: 28

摘要

我们开发了一种交互式的、可扩展的可视化工具,用于分析网站用户的行为。我们的系统不仅可以显示网站的拓扑结构和流量,还可以根据用户属性(包括人口统计数据和购买历史)对网站流量数据进行细分,从而更全面地展示网站的使用情况。这可以导致更集中的分析,允许直接比较用户群体,并最终更深入地了解用户如何与网站交互。该工具是为现实世界使用而设计的,我们通过分析失败的“。com”数据来介绍该工具的使用研究。
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Case study: e-commerce clickstream visualization
We have developed an interactive, scalable visualization tool for analyzing the behavior of users of a web site. Our system not only shows site topology and traffic flow, but by segmenting site traffic data based on user attributes, including demographic data and purchase history, we can present a more complete picture of web site usage. This can lead to a more focussed analysis that allows direct comparison between user segments, and ultimately a deeper understanding of how users interact with a site. The tool is designed for real world use, and we present a usage study of the tool by analyzing the data of a failed "dot-com".
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