Covid-19大流行期间安哥拉卫生专业人员的职业倦怠综合症

Paula Oliveira, Diana Garcia, Osvaldo Lueto, F. Martinez, Chissengo Tchonhi, J. Bernardo, Pedro Silva, Marinela Mirandela, Inara Gamboa, Tânia Amaro
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Objective To determine the prevalence of Burnout Syndrome in Health Professionals who assisted suspected and confirmed cases with COVID-19 in Angola, between May and September 2020. Methodology An observational, descriptive and transversal study was carried out with 250 professionals (196 from Luanda and 54 from Benguela) who work in health institutions that care suspected and confirmed cases with COVID-19. The Maslach Burnout Inventory (MBI-HSS) was applied, which includes three subscales: emotional exhaustion or fatigue, depersonalization and personal fulfillment. High levels of the first two and low levels of the third are indicative of the situation. The professionals' sociodemographic information was also obtained. Results It was found that 60% of participants were female, mean age 35 years, with a predominance of nurses (50%). Professionals from Luanda assisted an average of 61 patients per week while those from Benguela assisted 12. 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引用次数: 0

摘要

根据世界卫生组织的说法,“职业倦怠综合症是由于工作场所的慢性压力而发生的”,包括身体和心理症状。当前的COVID-19大流行给世界各地的卫生专业人员造成了超负荷的工作,有时超出了他们的能力,甚至导致自杀。安哥拉是一个发展中国家,其卫生系统仍然脆弱,因此,这种流行病可能产生严重影响。3月登记了第一例COVID-19病例,其发病率逐渐增加。目的了解2020年5月至9月期间在安哥拉协助COVID-19疑似和确诊病例的卫生专业人员中职业倦怠综合征的患病率。对250名在治疗COVID-19疑似病例和确诊病例的卫生机构工作的专业人员(196人来自罗安达,54人来自本格拉)进行了一项观察性、描述性和横向研究。采用马斯拉奇倦怠量表(MBI-HSS),该量表包括情绪耗竭或疲劳、人格解体和个人成就感三个分量表。前两个的高水平和第三个的低水平表明了这种情况。同时获得了专业人员的社会人口学信息。结果60%的参与者为女性,平均年龄35岁,以护士为主(50%)。罗安达的专业人员每周平均援助61名病人,而本格拉的专业人员每周援助12名病人。三个行为子量表的平均得分在性别和省份中都很高,罗安达女性的情绪疲劳值显着更高,罗安达专业人员的个人成就感更高。疲劳综合症诊断在9.3%的专业人士在罗安达,4.6%发生在本格拉,发现男女之间没有统计学差异(6.2 vs 4.5)结论尽管低频疲劳综合症,有高水平的疲劳和人格解体开始流行,它会导致相信会有倦怠的病例数增加由于更大的工作需求,引发大流行的恶化。卫生系统管理人员应考虑到这一发现,以保障其专业人员和患者的福祉,即缩短轮班时间;在人手不足的服务队伍中整合更多专业人士;鼓励全天休息;根据一天的时间提供足够的食物/营养;创建社会支持项目;鼓励进行体育锻炼和放松;按月发放COVID-19流行病学风险补贴;个人防护装备;增加对危重病人进行临床监测的药物和材料的供应;每班有一名重症监护专科医生;作为心理支持。关键词:职业倦怠综合征,卫生专业人员,COVID-19,职业卫生,安哥拉
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Síndrome de Burnout em Profissionais de Saúde Angolanos durante a Pandemia da Covid-19
Introduction According to the World Health Organization, "Burnout syndrome occurs due to chronic stress in the workplace” and includes physical and psychological symptoms. The current COVID-19 pandemic has created an overload of work for health professionals worldwide, sometimes exceeding their capacities and even leading to suicide. Angola is a developing country and its health system is still fragile, for this reason the pandemic could have a serious impact. In March the first cases of COVID-19 were registered and their incidence progressively increased. Objective To determine the prevalence of Burnout Syndrome in Health Professionals who assisted suspected and confirmed cases with COVID-19 in Angola, between May and September 2020. Methodology An observational, descriptive and transversal study was carried out with 250 professionals (196 from Luanda and 54 from Benguela) who work in health institutions that care suspected and confirmed cases with COVID-19. The Maslach Burnout Inventory (MBI-HSS) was applied, which includes three subscales: emotional exhaustion or fatigue, depersonalization and personal fulfillment. High levels of the first two and low levels of the third are indicative of the situation. The professionals' sociodemographic information was also obtained. Results It was found that 60% of participants were female, mean age 35 years, with a predominance of nurses (50%). Professionals from Luanda assisted an average of 61 patients per week while those from Benguela assisted 12. The average score on the three behavior subscales was high in both genders and provinces, with significantly higher values of emotional fatigue in women and greater personal fulfillment among professionals in Luanda. Burnout Syndrome was diagnosed in 9.3% of professionals in Luanda and 4.6% in Benguela, with no statistical differences found between women and men (6.2 vs 4.5) Conclusions Despite the low frequency of Burnout syndrome and the fact that there are high levels of exhaustion and depersonalization at the beginning of the pandemic, it leads to believe that there will be an increase in the number of cases of Burnout due to a greater demand for work, triggered by the worsening of the pandemic. This finding should be taken into account by health system managers to safeguard the well-being of their professionals and patients, namely Work shifts with shorter periods; Integration of more professionals in understaffed service teams; encouraging breaks throughout the day; Adequate food/ nutrients according to the time of day; creation of social support programs; encouragement to practice physical exercises and relaxation; monthly payment of COVID-19 epidemiological risk subsidies; Personal Protective Equipment; greater availability of drugs and materials for clinical monitoring of critically ill patients; presence of a physician specialized in intensive care in each work shift; as psychological support. Keywords: Burnout syndrome, health professionals, COVID-19, occupational health, Angola
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