环境参与对购买可持续化妆品决策的影响:基于计划行为理论的分析

Jaqueline Gonçalves, Aline Regina Santos, Ana Paula Kieling, Rafael Tezza
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引用次数: 1

摘要

目的:本研究旨在利用计划行为理论,确定环境参与对巴西消费者可持续化妆品购买意愿的影响。方法论:在定性阶段,本研究进行了两次深度访谈,旨在建立一个考虑消费者主要行为、规范和控制信念的调查。在定量阶段,进行了在线调查。我们使用扫描电镜分析了114个来自可持续化妆品消费者的反馈。结果发现:购买意向、消费者态度和行为控制知觉之间存在相关性。虽然行为控制被认为是重要的,但与个体对行为的态度相比,它的影响很小。这意味着使用产品的优势和好处越强,消费者就越有可能购买和使用它。此外,环境参与被证明对消费者的行为和规范信念产生积极影响。这表明消费者对环境的参与度越高,个人在购买可持续化妆品时感受到的优势就越大。理论贡献:本研究通过确定一个具有显著能力的模型来解释可持续化妆品购买意愿中的环境参与,从而扩展了理论。在消费者行为方面,本研究表明个人感受是影响购买行为的主要因素。相关性/独创性:可持续消费的增加吸引了最多样化的细分市场的注意。本研究通过在可持续化妆品的背景下提出、测试和验证一个模型,揭示了有关购买意愿和环境参与的新命题。
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The influence of environmental engagement in the decision to purchase sustainable cosmetics: An analysis using the Theory of Planned Behavior
Purpose: This research aims to identify the influence of environmental engagement on the purchase intention for sustainable cosmetics by Brazilian consumers using the Theory of Planned Behavior. Methodology: In the qualitative phase, the study conducted two in-depth interviews, aiming to build a survey considering the main behavioral, normative, and control consumer beliefs. In the quantitative phase, an online survey was conducted. We analyzed 114 responses from sustainable cosmetics consumers, using SEM. Findings: The results revealed a correlation between purchase intention, consumer attitude, and perceived behavioral control. Although the perceived behavioral control was considered significant, it has a small influence when compared to the individual’s attitude toward the behavior. This means that the stronger the advantages and benefits of using the product, the more likely the consumer is to buy and use it. Also, environmental engagement was proven to positively influence consumer behavioral and normative beliefs. It indicates that the more environmentally engaged the consumer, the greater the advantages the individual perceives in buying sustainable cosmetics. Theoretical contributions: The study extends the theory by determining a model with a significant ability to explain the environmental engagement in sustainable cosmetics’ purchase intention. Regarding consumer behavior, this research has shown that personal feelings are the main influencer of purchase. Relevance/Originality: The increase in sustainable consumption has attracted the attention of the most diverse market segments. This study brings light to new propositions concerning purchase intention and environmental engagement by proposing, testing, and validating a model in the context of sustainable cosmetics.
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