整合知识与雇主品牌管理:一个概念模型

J. Santiago
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引用次数: 1

摘要

本文的目的是提出一个整合的框架,根深蒂固的知识管理和稳步发展的雇主品牌管理领域。此外,本文旨在研究知识管理、组织学习和品牌之间的联系,并确定影响员工对组织品牌的认知和承诺的因素。最后,它回顾了指导知识和品牌绩效的过程和结果的机制。所提出的模型是基于知识和营销文献的综合。本研究采用的方法是叙述性文献回顾法,基于本次修订收集和分析的114篇文献。提出的模型对知识和营销管理做出了原创性的贡献,它涵盖了概念和实践的局限性,并将这两个领域联系起来,为新的跨学科研究开辟了道路。因此,本研究为现有文献带来了几个实际意义:1)它增强了知识和品牌管理实践的应用;2)提供了一个全面的概念框架;3)通过组织学习和知识循环的过程,提高组织对如何激励员工品牌相关行为的理解。
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Integrating knowledge and employer brand management: A conceptual model
The purpose of this paper is to propose an integrated framework of the deep-rooted knowledge management and the steadily growing field of employer brand management. Additionally, this paper intends to examine the connections between knowledge management, organizational learning and branding and identifies the factors that affect the employees’ perceptions and commitment towards their organizational brands. Finally, it reviews the mechanisms that guide the processes and outcomes of knowledge and brand performance. The proposed model is based on the synthesis of knowledge and marketing literature. The method used in this study is a narrative literature review based upon 114 articles collected and analyzed for this revision. The proposed model makes an original contribution to knowledge and marketing management by encompassing the conceptual and practical limitations and by interconnecting the two fields creating an opening for new interdisciplinary studies. Consequently, this study brings several practical implications into existing literature: 1) it enhances the application of knowledge and brand management practices; 2) it provides a comprehensive conceptual framework; 3) it increases organizational understanding of how to motivate sought employee brand-related actions through the process of organizational learning and knowledge circulation.
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