Functioning of Polish Postal Services Market During the Financial Crisis

Since Poland joined the European Union, the market of postal services has been gradually adapted as well as liberalized in accordance with EU requirements. The liberalization process means that the scope of services restricted for the public operator has been reduced and the number of other postal operators has increased. The current economic crisis has had a considerable impact on the postal services market what can be proved by recent financial reports published by Poczta Polska S.A. (The Polish Postal Service) – the public operator. It also seems that despite major organizational changes made in Poczta Polska S.A., the direction of these changes does not always improve the quality of postal services. The aim of the present article is presentation of selected issues related to the functioning of Polish market of postal services during current financial crisis.