Using automatic storage for ILL – experiences from the National Repository Library in Norway

Purpose – The purpose of this paper is to share the Norwegian Repository Library (RL)’s experiences with an automatic storage for interlibrary lending (ILL). Design/methodology/approach – This paper describes how the RL uses the automatic storage to deliver ILL services to Norwegian libraries. Chaos storage is the main principle for storage. Findings – Using automatic storage for ILL is efficient, cost-effective and safe. Originality/value – The RL has used automatic storage since 2003, and it is one of a few libraries using this technology.