Supporting behavioral differences and changes in personal task management

Research on personalization has mostly focused on improving low-level aspect of user's performance (e.g. time to access a command) or automating tasks for accommodating the different needs of individuals. Thus, the results of that research has often led to the design of personalization facilities that allow users to accomplish their goals faster. While this is a valuable outcome, personalization research has given little attention to supporting individual differences beyond those related to user's performance. For my PhD research, I explore 1) behavioral differences in the context of personal task management, and 2) the design of personalization facilities that can accommodate such differences.