计划行为理论对会计信息使用者感知易用性和感知有用性的影响

Sang-bong Park, Jeong-Eun Lee
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摘要

本研究试图探讨计划行为理论(TPB、态度、主观规范、感知行为控制)与技术接受模型(TAM、感知有用性:PU、感知易用性:PE)在信息技术系统接受中的结构关系,结果发现:第一,感知规范和感知行为控制会影响感知有用性的假设得到支持。换句话说,与接受信息技术系统有关的人员对感知有用性有影响。感知行为控制对感知有用性的影响也具有统计学意义,即人们在接受新的信息技术系统相关教育之前,获得更多的体验新技术的机会,其感知有用性会进一步提高。其次,感知易用性会对感知有用性产生统计显著影响的假设被接受。第三,采用感知有用性对态度有统计学显著影响的假设,拒绝“感知易用性对态度有统计学显著影响”的假设。从有用性的角度来看,随着有用性被更多地感知,接受新信息技术系统的愿望也会增加。然而,在易用性和态度之间没有发现统计学上显著的因果关系。
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The Influence of Theory of Planned Behavior (TPB) on the Perceived Ease of Use and Perceived Usefulness in Accounting Information Users
This study attempted to investigate structural relationships between theory of planned behavior (TPB, attitude, subjective norms, perceived behavioral control) and technology acceptance model (TAM, perceived usefulness:PU, perceived ease of use:PE) in the acceptance of the information technology system, and the results found the followings:First, the hypothesis that perceived norms and perceived behavioral control would affect perceived usefulness was supported. In other words, personnel relating to the acceptance of the information technology system has an influence on perceived usefulness. The perceived behavioral control also revealed a statistically significant effect of perceived usefulness, which means that as people are given more opportunities to experience new technology before they get new information technology system-related education, their perceived usefulness would further increase. Second, the hypothesis that perceived ease of use would have a statistically significant influence on perceived usefulness was accepted. Third, the hypothesis that perceived usefulness would show a statistically significant effect on attitude was adopted while the hypothesis “perceived ease of use would have an influence on attitude with statistical significance” was rejected. From the perspective of usefulness, as usefulness is more perceived, a desire to accept a new information technology system increases. However, no statistically significant causality was found between ease of use and attitude.
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