预测人工智能ChatGPT的采用意向

Mehedi Hasan Emon, Farheen Hassan, Md. Mehzabul Hoque Nahid, Vichayanan Rattanawiboonsom
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摘要

本研究的重点是预测孟加拉国专业人士对ChatGPT的采用意愿。ChatGPT由自然语言处理和人工智能提供支持,有可能彻底改变沟通方式,提高专业环境中的生产力。采用技术接受与使用统一理论(UTAUT)作为理论框架来考察影响ChatGPT采用意向的变量。本研究旨在了解孟加拉国专业人员对人工智能的态度、绩效期望、努力期望、社会影响力、便利条件、享乐动机、信任、行为使用意愿和实际使用ChatGPT的影响。研究问题探讨了这些变量之间的关系。本研究的目的是考察对人工智能的态度与ChatGPT行为使用意愿的关系,考察绩效期望和努力期望对行为使用意愿的影响,探讨社会影响和便利条件对行为使用意愿的影响,评估享乐动机与行为使用意愿的关系,考察信任对行为使用意愿的影响。分析ChatGPT的行为使用意图与实际使用之间的关系。这些发现为影响ChatGPT的采用意图和实际使用的因素提供了有价值的见解。研究强调了强化行为意向、强调绩效效益和建立信任、创造便利条件以促进采用和利用的重要性。该研究有助于理解影响ChatGPT采用和使用行为的因素,并为组织和政策制定者在孟加拉国专业人员的背景下最大限度地发挥人工智能应用的好处提供了实际意义。
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Predicting Adoption Intention of Artificial Intelligence ChatGPT
This study focuses on predicting the adoption intention of ChatGPT among Professionals in Bangladesh. ChatGPT, powered by natural language processing and artificial intelligence, has the potential to revolutionize communication and enhance productivity in professional settings. The Unified Theory of Acceptance and Use of Technology (UTAUT) is used as a theoretical framework to examine the variables that affect the adoption intention of ChatGPT. The study aims to understand the impact of attitude towards AI, performance expectancy, effort expectancy, social influence, facilitating conditions, hedonic motivation, trust, behavioral intention to use, and actual use of ChatGPT among Professionals in Bangladesh. The research questions explore the relationships between these variables. The objectives of the study are to examine the relationship between attitude towards AI and behavioral intention to use ChatGPT, investigate the impact of performance expectancy and effort expectancy on behavioral intention to use, explore the effect of social influence and facilitating conditions on behavioral intention to use, assess the relationship between hedonic motivation and behavioral intention to use, investigate the influence of trust on behavioral intention to use, and analyze the relationship between behavioral intention to use and actual use of ChatGPT. The findings provide valuable insights into the factors influencing the adoption intention and actual use of ChatGPT. The study highlights the significance of strengthening behavioral intentions, emphasizing performance benefits and building trust, and creating facilitating conditions to promote adoption and utilization. The research contributes to the understanding of factors influencing the adoption and usage behavior of ChatGPT and offers practical implications for organizations and policymakers to maximize the benefits of artificial intelligence applications in the context of Bangladeshi Professionals.
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