工作满意度分析、组织文化、转变强度和保险公司员工表现

Wibawa Prasetya, Gregorius Wisnu Aryantoro
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引用次数: 1

摘要

本研究是一种调查研究,旨在分析保险公司员工的工作满意度、组织文化、离职意向和绩效。此外,研究工作满意度和组织文化对离职倾向水平和员工绩效的影响。使用的研究方法是定量方法。使用已经过有效性和可靠性测试的问卷收集数据。本研究的样本为170名来自未知人群的回答者,采用有目的抽样技术。所得数据计算为每个研究变量的平均值。为了确定变量之间的影响,使用LISREL 8.80软件对数据进行结构方程建模(SEM)方法的处理和分析。研究结果表明,工作满意度对离职倾向有影响,组织文化对离职倾向有影响,工作满意度对员工绩效有影响,而组织文化对员工绩效没有影响,离职倾向对员工绩效没有影响。工作满意度的平均值为3.92,这意味着员工对工作本身,工资,同事,现有的晋升感到满意。组织文化的平均值为4.07,意味着员工感到表达意见的自由,良好的公司环境,员工参与完成工作。离职意向的平均值为1.89,说明员工的离职意愿、旷工意愿和违规意愿较高。绩效的平均值为4.21,这意味着完成工作的数量、质量和时间利用都非常好。
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Analisis Kepuasan Kerja,Budaya Organisasi,Turnover Intention dan Kinerja Karyawan Perusahaan Asuransi
This research is a type of survey research that aims to analyze job satisfaction, organizational culture, turnover intention and performance of employees of insurance companies. In addition, to examine the effect of job satisfaction and organizational culture on the level of turnover intention and employee performance. The research method used is a quantitative method. Data collection using a questionnaire that has been tested for validity and reliability. The sample in this study amounted to 170 respondents taken from an unknown population The sampling technique was used purposive sampling. The data obtained is calculated the average value per research variable. To determine the effect between variables, the data were processed and analyzed using the Structural Equation Modeling (SEM) method with LISREL 8.80 software. The results of the research show that job satisfaction has an effect on turnover intention, organizational culture has an effect on turnover intention, job satisfaction has an effect on employee performance, while organizational culture has no effect on employee performance and turnover intention has no effect on employee performance. The average value of job satisfaction is 3.92, which means that employees are satisfied with the work itself, salary, co-workers, existing promotions. The average value of organizational culture is 4.07, which means that employees feel the freedom to express opinions, a good company environment and employee involvement in completing work. The average value of Turnover Intention is 1.89, meaning that the employee's desire to move, absenteeism and violation of regulations is high. The average value for performance is 4.21, which means that the quantity, quality and use of time in completing the work are very good.
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