基于顾客行为的电子商务应用研究

Yuantao Jiang, Yuqin Sun
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引用次数: 2

摘要

自20世纪90年代中期互联网出现以来,电子商务以非常快的速度增长。企业已经意识到,电子商务可以把它们推向知识经济的世界舞台。因此,大多数公司正在加紧采用这些技术来升级他们的业务。鉴于消费者的重要作用,研究其行为对企业采用电子商务的影响成为学术界的主流。本文旨在研究影响企业采用电子商务技术的四种顾客行为。研究结果表明,顾客行为对企业采用电子商务有影响。
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Research on the Adoption of Electronic Commerce Based on Customer's Behavior
Since the inception of the Internet in the mid-1990s, e-commerce has grown at a very rapid rate. Firms had realized that they could be pushed to the world stage of the knowledge-based economic by e-commerce. So, most of firms are stepping up to the adoption of those technologies for upgrading their businesses. Regarding the significant role of customers, the study of their behaviors influence on the adoption of e-commerce by the firms becomes a main stream in scholastic path. This paper aims to study the four customer behaviors which influence the adoption of e-commerce technologies by firms. The study results showed that the customer behaviors influence the adoption of e-commerce by firms.
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