工程人力创新行为的影响:心理资本作为中介变量的理解

Lixian Jing
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摘要

作为员工的直接管理者和工作报告者,上级管理者的共情能力和情感支持对员工的情绪和行为有着至关重要的影响。本文基于社会交换理论、领导-成员交换理论和资源保护理论的视角,以管理者共情能力为自变量,员工创新行为为因变量,心理资本和角色压力为中介变量。领导-成员交换是一个调节变量。数据收集采用定量分析方法,采用SPSS 26.0和AMOS 26.0进行统计分析。通过描述性统计分析、信效度分析、相关分析、回归分析等,得出管理者共情对员工创新行为有直接、正向影响的结论;管理者共情在一定程度上通过心理资本对员工创新行为的促进起到中介作用。领导-成员交换负向调节管理者共情对角色压力的正向影响;管理者共情与心理资本的关系不受角色压力对员工创新行为的影响。根据研究结果和结论,为企业和管理从业者提出一些可行的建议,为现代管理实践提供新的思路。企业应注意培养管理者的共情能力,从而增强管理者的心理资本,增强员工的创新意愿;管理者应注意适当的情感表达,尽量避免员工角色的压力。
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The Impact of Engineering Manpower’s Innovative Behavior: Comprehending Psychological Capital as Mediator Variable
As employees’ direct managers and work reporters, the empathetic ability and emotional support of the superior managers will have a crucial impact on employees’ emotions and behaviors. Based on the perspectives of social exchange theory, leader-member exchange theory and resource conservation theory, this this quantitative paper takes the empathy ability of managers as an independent variable, the innovative behavior of employees as a dependent variable, and psychological capital and role pressure as intermediary variables. The leader-member exchange is a moderating variable. Quantitative analysis method was used for data collection, and SPSS 26.0 and AMOS 26.0 were used for statistical analysis. Through descriptive statistical analysis, reliability and validity analysis, correlation analysis, regression analysis, etc., the conclusion is that the empathy of managers has a direct and positive impact on employee ‘innovative behavior; The empathy of managers plays an intermediary role in promoting employee ‘innovative behavior through psychological capital to some extent. Leadership-member exchange negatively regulates the positive impact of managers’ empathy on role pressure; The relationship between managers empathy and psychological capital has not been significantly regulated by role pressure on employee ‘innovative behavior. According to the research results and conclusions, some feasible suggestions are put forward for enterprises and management practitioners to provide new ideas for modern management practice. Enterprises should pay attention to the cultivation of managers’ empathy ability, thus enhancing managers’ psychological capital and enhancing employees’ willingness to innovate and managers should pay attention to proper emotional expression and try to avoid the pressure of employee ‘role.
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