Kris Fransyah, Sari Laelatul Qodriah, Wiwi Hartati
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摘要

本研究通过组织公民行为研究工作能力和工作动机对员工绩效的影响(以LPP RRI Cirebon办公室为例)。本研究使用四个变量,即工作能力(X1)、工作动机(X2)、组织公民行为(Z)和员工绩效变量(Y),采用定量方法。本研究的样本为54名受访者,他们是LPP RRI Cirebon的员工。所使用的数据是访谈、问卷调查、文献研究和文献研究等形式的一手数据和二手数据。数据分析采用多元回归和Sobel检验。本研究结果表明,部分工作能力变量对组织公民行为有显著的正向影响,工作动机对组织公民行为有显著的正向影响,工作能力对员工绩效无显著的正向影响,工作动机对员工绩效有显著的正向影响,组织公民行为对绩效有显著的正向影响。那么基于Sobel检验的结果表明,组织公民行为在工作能力对员工绩效的影响中起中介作用,组织公民行为在工作动机对员工绩效的影响中起中介作用。关键词:工作能力、工作动机、组织公民行为、员工绩效
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PENGARUH KEMAMPUAN KERJA DAN MOTIVASI KERJA TERHADAP KINERJA PEGAWAI MELALUI ORGANIZATIONAL CITIZENSHIP BEHAVIOR
This study was conducted to determine the effect of work ability and work motivation on employee performance through Organizational Citizenship Behavior (Case Study at the LPP RRI Cirebon Office). This study uses four variables, namely work ability (X1), work motivation (X2), Organizational Citizenship Behavior (Z), and employee performance variable (Y). The method used is a quantitative method. The sample in this study amounted to 54 respondents who are employees of LPP RRI Cirebon. The data used are primary data and secondary data in the form of interviews, questionnaires, literature studies and document studies. Data analysis using multiple regression and Sobel test. The results of this study indicate that partially the work ability variable has a significant positive effect on OCB, work motivation has a significant positive effect on OCB, work ability has no significant positive effect on employee performance, work motivation has a significant positive effect on employee performance, OCB has a significant positive effect on performance. employees, then based on the Sobel test results show that OCB mediates the effect of work ability on employee performance, OCB mediates the effect of work motivation on employee performance. Keywords: Work Ability, Work Motivation, Organizational Citizenship Behavior (OCB), and Employee Performance.
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