个性化查询建议

Jianling Zhong, Weiwei Guo, Huiji Gao, Bo Long
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引用次数: 12

摘要

随着互联网上信息的指数级增长,用户一直依赖搜索引擎来查找精确的文档。然而,用户查询通常很短。短查询固有的模糊性给搜索引擎理解用户意图带来了巨大的挑战。查询建议是搜索引擎增强用户查询以更好地理解用户意图的一项关键技术。过去,查询建议要么依赖于对查询缺乏语义理解的基于词频的方法,要么依赖于缺乏个性化努力的基于词嵌入的方法。在这里,我们提出了一个基于序列到序列模型的查询建议框架,它能够自然地对结构化、个性化特征和非结构化查询文本进行建模。此功能为更好地同时理解查询语义和用户意图提供了机会。作为最大的专业网络,LinkedIn的优势是利用大量准确的会员资料信息来个性化查询建议。我们将这个框架应用到LinkedIn的生产流量中,并通过LinkedIn的关键业务指标显示,个性化查询建议显著改善了会员搜索体验。
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Personalized Query Suggestions
With the exponential growth of information on the internet, users have been relying on search engines for finding the precise documents. However, user queries are often short. The inherent ambiguity of short queries imposes great challenges for search engines to understand user intent. Query suggestion is one key technique for search engines to augment user queries so that they can better understand user intent. In the past, query suggestions have been relying on either term-frequency--based methods with little semantic understanding of the query, or word-embedding--based methods with little personalization efforts. Here, we present a sequence-to-sequence-model--based query suggestion framework that is capable of modeling structured, personalized features and unstructured query texts naturally. This capability opens up the opportunity to better understand query semantics and user intent at the same time. As the largest professional network, LinkedIn has the advantage of utilizing a rich amount of accurate member profile information to personalize query suggestions. We applied this framework in the LinkedIn production traffic and showed that personalized query suggestions significantly improved member search experience as measured by key business metrics at LinkedIn.
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