软件过程再造和改进是20世纪90年代的“银弹”,还是满足预先定义的业务目标的建设性方法?

A. Kuntzmann-combelles
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引用次数: 0

摘要

我们在过程控制业务方面的经验是在1990年有意识地开始的,可能在此之前是无意识的。当我们开始的时候,来自软件工程研究所的CMM模型对公众是可用的,我们使用它作为开发软件度量方法的基础。1993年末,我们注意到欧洲客户对流程改进有一些兴趣;分析客户热情高涨的原因,我们观察到有两个主要的理由:市场上的竞争对手参与了过程改进;高级管理层已经明白软件性能对公司未来的作用。
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Is software process re-engineering and improvement the "Sliver Bullet" of the 1990's or a constructive approach to meet pre-defined business targets?
Our experience in the process control business started consciously in 1990 and probably unconsciously before. When we started, the CMM model from the Software Engineering Institute was available to the public and we used it as the basis for development of a methodology for software measurement. In late 1993, we noticed some interest among our customers in Europe for process improvement; analysing the reasons for the customers' enthusiasm, we observed that there were two main justifications: competitors in the market place were involved in process improvement; and senior management had understood the role of software performance for the future of the company.
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