Review of the Campus Collaborative Tools Strategy at UC Berkeley.

The Campus Collaborative Tools Strategy at UC Berkeley http://collab.berkeley.edu/projects/cctsd/ Collaboration tools are becoming popular across campuses. Many institutions are struggling with how to provide support for the multitude of diverse, ever-changing, often open source programs that are frequently used "to fly under the radar" of campus IT protocols. Scores of collaborative tool choices exist, but many are fragmented and unmanageable. How do faculty know which collaborative programs to select? How can faculty collaborate with others when everyone is using different collaboration tools? How do IT folks support this multitude of programs? Which tools does IT recommend when asked? Do they build a toolbox of resources -- resources that might change next month when something new develops