在协调成本随时间变化的情况下为团队分配任务

Yuan N. Li, P. Basu
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引用次数: 1

摘要

在协作团队环境中,员工之间的协调是其成功的关键因素,但提出一个协调的相对成本和收益的通用模型是具有挑战性的。在典型的工作环境中,选择具有足够专业知识的团队一个接一个地处理传入的任务序列;通常情况下,团队中同一组工作人员之间的协调成本会随着时间的推移而降低,因为工作人员彼此更加熟悉。我们研究的问题是,当协调成本随时间变化,只要不随时间增加,分配具有足够专业知识的可用团队来完成任务。我们提出了一种高效的团队到任务分配算法,该算法将总成本(由于分配、协调和上下文切换)最小化。该算法通过动态规划的迭代方法,自动找到序列中某一特定团队应分配任务的次数,并保证局部最优解。我们还研究了在这种随时间变化的协调成本情况下的团队组合策略。
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Assigning teams to tasks under time-varying coordination costs
Coordination among workers within a collaborative team environment is a key factor to its success but it is challenging to come up with a general model for relative costs and benefits of coordination. In a typical work environment, teams with sufficient aggregate expertise are selected to work on an incoming sequence of tasks one by one; it is often the case that the cost of coordination among the same set of workers within a team decreases over time for future tasks of similar difficulty since the workers get more familiar with each other. We study the problem of assigning available teams with adequate aggregate expertise to arriving tasks when the coordination cost can vary over time, as long as it does not increase over time. We propose an efficient team-to-task assignment algorithm that minimizes aggregate costs (due to assignment, coordination and context-switching). The algorithm automatically finds the number of times a specific team should be assigned to a task in the sequence by applying dynamic programming iteratively and guarantees a local optimal solution. We also study a strategy for team assembly in this time varying coordination cost scenario.
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