网络购物态度研究:意向形成的概念模型、感知风险的作用

Dr. Vinay Kumar, S. Mishra
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引用次数: 6

摘要

研究人员通常研究网上购物的风险感知水平如何影响消费者,以及消费者如何使用该渠道购买产品。在这篇论文中,研究人员试图研究不同类型的网上购物态度是如何形成的,同时考虑了使用互联网购物的好处和风险。研究人员特别关注网上购物怀疑的概念,即消费者可能充分意识到使用互联网购物的好处,但也对使用该渠道的风险表示一定程度的担忧。
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A Study of the Attitude Towards Online Shopping: A Conceptual Model Regarding Intention Formation, the Role of Perceived Risks.
Researchers typically study how levels of risk perception about online shopping affect and how consumers use the channel to buy products. In this paper, researchers are attempting to study how different types of attitudes towards online shopping are formed, considers both the benefit and the risk of using the internet to do their shopping. Researchers pay particular attention to the concept of online shopping skepticism where consumers may fully realize the benefit of using the internet to do their shopping, but also express a certain level of concern about the risk of using that channel.
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