Excellence in Teaching: What does it Really Mean?

which he and others expect him to be able to handle, the "process instructions" method might well serve as a means of rebuilding morale. He is told, in essence, that he has the resources to resolve his difficulties. These already exist within him. All that is lacking is a knowl edge of how to mobilize them to improve the existing problem. It has often been said that successful therapy takes place between two believers. If the person helping the lecturer believes the "process instructions" method will help him handle his classroom anxiety and can transmit this positive expectancy to him, the chances are good that the outcome will be successful (8). The patient gets well when he believes he can be well. Similarly, a lecturer performs confidently in the classroom when he believes he can do so.