品牌资产对网络出行服务品牌用户信任的影响

Eko Hari Saksono, Arry Rahayunianto
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摘要

在其发展的今天,有许多公司提供在线服务。品牌实力(Brand Equity)是衡量一个品牌能否在拥挤的产品中生存下来的基准。品牌资产或品牌资产是与品牌,名称,符号相关的一系列品牌资产和负债,能够增加或减少产品或服务对公司和客户的价值。Â但是加强品牌并不容易,公司必须有一些资产可以补充品牌在中游市场的强势份额。在保持消费者对产品的信心方面,还有许多其他因素必须考虑。本研究的目的是了解品牌实力(品牌资产)是否会影响消费者对品牌的信任或用户对品牌使用服务的信任。在分析中所参考的理论是信息集成理论方法。Â传播者的信息整合集中在我们积累和组织关于所有人、物体、情况和想法的信息的方式上,这些信息形成了积极或消极的态度或行为倾向。研究者使用的研究方法是调查法。调查法是用来从某个地方自然获取数据,在收集数据时,通过发放问卷、测试、访谈、结构化等方式来完成。Â Â研究者使用的分析是回归分析。回归分析的目的是找出两个或多个变量之间以函数或方程的形式存在的关系形式,而相关分析的目的是找出两个或多个变量之间关系的密切程度。
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The Influence of Brand Equity Against Trust in Brand Users of Services Transportation Ojek Online Go-Jek
In its development today there are many companies ojek service provider online. Brand strength (Brand Equity) to benchmark a brand can survive in the middle of crowded product or not. Brand equity or brand equity is a set of brand assets and liabilities associated with a brand, name, symbol that is able to increase or decrease the value provided by a product or service both to the company and to the customer. But strengthening the brand is not easy, the company must have some assets that can complement the brand remains strong in the middle of market share. And there are many other factors that must be considered in maintaining consumer confidence in the product.The purpose of this research is to find out whether the strength of Brand (Brand Equity) affect the Trust in Brand consumers or users on the brand to use the service Transport Ojek Online Go-Jek. The theory which is the reference in the analysis is the Information-integration Theory approach. Information-integration for communicators centers on the way we accumulate and organize information about all people, objects, situations, and ideas that shape attitudes or a tendency to act in a positive or negative way. Research method that researcher use is survey method. Survey method is used to get data from a certain place that is natural, in collecting data, done by distributing questionnaires, test, interview, structured and so on.  The analysis used by the researchers is regression analysis. Regression is intended to find the form of relationship of two variables or more in the form of a function or equation whereas correlation analysis aims to find the degree of closeness relationship two or more variables.
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