A Cross Sectional Study to Identify the Factors Influence Implementation of Changes in Healthcare Organization

Background: Healthcare organizations are undergoing unusual changes. Implementation of changes may affect the performance of employees during and after change. Organizational changes in health care are more likely to succeed when health care professionals can influence the change, feel prepared for the change, and recognize the value of the change, including perceiving the benefit of the change for patients. Assessing the implementation of organizational changes will help to identify positive areas and shortcomings that require for the future improvement. Aim of the study: This study aims to identify the factors that influence changes in healthcare organization and evaluating the employees’ perceptions concerning to organizational changes. Subjects and Methods: A Cross-Sectional design. Undertaken at specialized hospital, Makkah, Saudi Arabia. Sample collected from 400 healthcare workers by using a survey instrument which was designed based on the initial interviews carried out from the experts in the health care organization. Results: The highest rated dimensions among implementation of organizational changes are Individual personality, Team collaboration, Team communication, openness to change, goals and objectives, organizational architecture, overall satisfaction, and effective leadership respectively. The result proved the relationship between implementation of organizational changes and staff positions, professional role, and work experience. Nurses and physician have found the highest mean score compared to allied health workers. Conclusion: This study found the strength and areas of improvement on implementation of organizational changes in the healthcare settings. Individual personality, good team collaboration and communication, employee openness to change, employee known their goals and objectives, good leadership and overall satisfaction can contribute the implementation of organizational changes in the healthcare settings. This study recommends the health care leaders to evaluate area of concerns to implement changes in the organization.