培养员工忠诚度:授权领导的作用、信任、承诺和满意度

Q. Ngo, Luan Ngoc Trinh, Chung Xuan-Thi Nguyen
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引用次数: 0

摘要

-最近,员工忠诚度是企业最重要的问题之一,特别是在新冠肺炎疫情的背景下,这给整个社会和企业带来了很多严重的问题。本研究的主要目的是探讨授权型领导与员工忠诚的关系,以及员工信任、承诺和满意度的中介效应。为了达到这一目的,本研究在越南清化市动物饲料产品市场官员的背景下应用了定性和定量方法。最后,通过问卷调查收集220份有效问卷,利用Amos软件进行结构方程建模分析。研究结果表明,授权型领导对员工贷款有较强的影响。此外,这种领导风格激发了员工的信任、承诺和满意度。此外,员工承诺对员工忠诚度有正向影响。
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Fostering employee loyalty: role of empowerment leadership, trust, commitment and satisfaction
— Recently, the employee loyalty is among the most important issues for the firms, especially in the context of Covid-19 that cause a lot of serious problems for all society and firms. The main aim of this research is to link the empowerment leadership and employee loyalty with the mediating effects of employee trust, commitment and satisfaction. To reach the end, this research applied both qualitative and quantitative method in the context of market officer from animal feed products in Thanh Hoa, Vietnam. Finally, 220 valid questionnaires collected via a questionnaire survey were analyzed applying structural equation modelling with Amos software. The results showed that empowerment leadership has a strong influence on employee loan this research ltd. Moreover, this leadership style stimulates employee trust, commitment and satisfaction. Besides, employee commitment has a positive effect on employee loyalty.
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