Industry 4.0: Exploring Collaborative Supply Networks from the Perspective of Servitization of a Mature Public Transport System

Digital transformation in the era of Industry 4.0, with its revised, prescribed frameworks of practice, include those which are redefining the contextual characteristics that strongly advocate collaboration within the supply chain; and in doing so, see this element of the operations function as being an increasingly critical contributor to operational performance. We deepen the understanding of the concept and operationalization of the collaborative supply network in terms of it being a value ecosystem wherein value is captured and exploited within servitization practices (Baines & Lightfoot, 2013), as present within a mature public transport system.