组织内部环境因素对健康效率的影响

Mamdouh Nada Khalaf Al-Enazi, Nawaf Bandar Almutairi, S. Almutairi, Naif K. Alshammari
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引用次数: 1

摘要

就提供医疗服务而言,质量至关重要。它需要改变医疗保健,使行动,而不仅仅是言语,反映出价值观。此外,还有从数量到质量的变化。治疗的结果比医生一天看多少病人更重要。通过了解许多内部和外部因素,可以提高护理标准。组织领导和管理必须了解这些因素,并将其纳入服务的提供。这项横断面研究旨在确定提高Hafr Al Batin医院提供的医疗保健服务的质量和有效性所需的关键内部变量。它试图了解医疗团队对内部因素的看法,以及如何引导患者获得最佳结果。出于对病人的支持,哈夫勒巴廷医院的医疗团队调查了66名受访者。21名受访者认为,医疗团队需要更多的教育,以提高医院提供的护理标准。38人认为,提高医疗表现的最好方法是通过沟通技巧,34人认为这可以通过参加专家讲座来学习。25名受访者表示,提高工资是提高医疗服务水平最关键的一步。63名受访者同意医疗保健服务和设备同样重要,3名受访者不同意。必须对内部组织因素和医疗保健服务质量进行改进,以提高绩效。通过知识渊博的成员的讲座来增加医疗团队的知识,提高沟通和领导技能,使用更先进的设备,并支付更高的工资来激励员工。
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The Impact of Internal Organizational Environment Factors on the Efficiency of Health
When it comes to the provision of medical services, quality is crucial. It entails changing healthcare so that actions, not just words, reflect values. Additionally, there is a change from quantity to quality. The outcome of treatment is more crucial than how many patients a doctor sees in a day. The standard of care can be raised by being aware of numerous internal and external factors. Organizational leadership and management must comprehend these elements and incorporate them into the provision of services. This cross-sectional research seeks to determine the critical internal variables needed to raise the caliber and effectiveness of healthcare services provided by Hafr Al Batin hospital. It sought to learn the healthcare team's perspectives on internal factors and how to steer patients toward the best results. In favors of the patients, Hafr Al Batin hospital's healthcare team surveyed 66 respondents. Twenty-one respondents believe that the healthcare team needs more education to raise the standard of care provided in hospitals. The best way to improve medical performance, in the opinion of 38, is through communication skills, which 34 people believe can be learned by attending expert lectures. According to 25 respondents, raising salaries is the most crucial step that can be taken to improve the standard of healthcare services. While 63 respondents agree that healthcare services and equipment are equally important, 3 respondents disagree. Improvements must be made to internal organizational factors and healthcare service quality to achieve improved performance. by increasing the healthcare team's knowledge through lectures from knowledgeable members, improving communication and leadership skills, using more cutting-edge equipment, and paying higher salaries to inspire employees.
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