直接对患者的远程医疗咨询的效率:现状

Vladzymyrskyy A.V.
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引用次数: 2

摘要

对直接面向患者的远程医疗咨询的医疗和管理效率信息进行了分析性审查。质量的主要指标是抗生素处方率、随访会诊率、时机、医生对循证临床建议的依从性,以及一些来自HEDIS方法的指标。患者主动进行虚拟就诊的最常见原因是上呼吸道感染、皮肤病、尿路症状,也包括儿童发烧、胃肠道问题。上呼吸道感染诊断和治疗的虚拟和办公室访问是相同的(基于诊断的准确性、处方的性质和有效性、后续咨询的需要)。直接对患者进行远程医疗咨询的效率和安全性的证据基础仍然薄弱。
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Efficiency of direct-to-patient telemedicine consultations: status praesens
There is an analytical review of information on medical and management efficiency of direct-to-patient telemedicine consultations. The main metrics of quality are antibiotic prescribing rate, rate of follow-up consultation, timing, adherence of doctors to evidence-based clinical recommendations, some metrics from HEDIS methodology. The most often reasons for patient-initiated virtual visits are upper respiratory tract infections, skin diseases, urinary tract symptoms, also for children – fever, gastrointestinal issues. Virtual and office visits for an upper respiratory tract infections diagnostics and treatment are identical (based on diagnostic accuracy, character and effectiveness of prescriptions, needs for follow-up consultations). Evidence base for an efficiency and safety of di-rect-to-patient telemedicine consultations are still weak.
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