Information model of decision support in the design of information and communication systems based on the customer’s profile

An information model, which reflects the general procedure for solving the problem of choosing rational variants of design solutions in the design of special information and communication systems is considered. The problem is presented as a problem of multicriteria choice of alternatives. An important aspect of the proposed information model is the customer’s preferences, which are formulated as a set of quantitative and qualitative characteristics and combined in the customer’s profile.