聊天机器人:文学艺术现状分析

A. Bernardini, A. A. Sônego, Eliane Pozzebon
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引用次数: 9

摘要

考虑到计算机科学的背景,聊天机器人是一种计算机程序,通过人工智能技术,旨在通过短信模拟人类对话时的行为。尽管这是一个相对较新的研究领域,但这一概念的应用已经大大增加,无论是在学术环境中还是在商业应用中,例如在电子产品制造商的网站上,甚至在电话等服务中,涉及助理澄清疑问的情况。因此,本文建议在Scopus数据库的支持下,通过定量文献计量分析来分析研究的现状。
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Chatbots: An Analysis of the State of Art of Literature
Considering the context of Computer Science, Chatbots are computer programs that, through techniques of Artificial Intelligence, aim to simulate human behavior when at the moment of a dialogue through text messages. Despite being a relatively new area of study, the application of this concept has increased considerably, whether in academic settings or in commercial applications, such as situations involving assistants to clarify doubts on websites of manufacturers of electronic products or even in services such as telephony. Thus, this article proposes an analysis of the state of the art of research through a quantitative bibliometric analysis, supported by the Scopus database.
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