Role Identification to Discover Potential Opportunity Information in Business Process

The key to discover potential opportunity information in business process is to identify the primary roles and actors, i.e., how to obtain their associations according to interactive behaviors in business processes with the social network. The identification of primary roles is generally studied by the influence of actors and statuses in social network, but ignores that self-roles influence on social network. This paper focuses on the above problem and discusses the relationship of roles and actors from two different networks. By quantifying the similarity of actors, the information entropy of roles is defined to improve the accuracy of identification. Then we propose an approach to obtain the potential opportunity information combining with the significance of roles and actors. Specifically, the identification of roles and actors is based on the further comparison with their significance. The result of experimental simulation case study shows that the potential opportunity information does not only depend on the position of actors in the social network but also on resource or the self-roles.