Task aware information access for diagnosis of manufacturing problems

Pinpoint is a promising first step towards using a rich model of task context in proactive and dynamic IR systems. Pinpoint allows a user to navigate decision tree representations of problem spaces, built by domain experts, while dynamically entering annotations specific to their problem. The system then automatically generates queries to information repositories based on both the user's annotations and location in the problem space, producing results that are both task focused and problem specific. Initial feedback from users and domain experts has been positive.