图书馆服务品牌与标志:一般与特殊

P. S. Prasolova
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引用次数: 0

摘要

在信息空间全球化的背景下,图书馆形象作为一种积极的社会营销工具的形成问题变得更加紧迫和相关,需要在图书馆部门的理论和实践领域采取新的方法。在现代现实中,图书馆意识到自身形象作为一种社会文化现象的重要性,呼应了“品牌”这一复杂而多方面的概念。在图书馆空间中,品牌被用作更新形象和开展社会营销的工具。本文旨在明确服务标志作为图书馆品牌核心要素的特征及其民事法律保护机制。服务标志作为图书馆品牌要素之一的使用问题体现了科学的新颖性,特别是明确了服务标志的注册规则。作者指出,所讨论的术语没有法律地位,但它可以被视为与之接近的民法制度-个性化手段-服务标志(商标)。文章论述了服务商标注册的程序,确定了图书馆品牌政策的阶段。尽管“品牌”一词已在科学、专业和日常生活中广泛使用,但它没有法律地位,即在俄罗斯联邦的立法中没有法律定义。因此,图书馆品牌作为图书馆品牌体系的一个要素,其法律保护的必要法律程序是服务商标的注册,即服务商标的名称,用于使所从事的工作或所提供的服务个性化。本文在分析司法实践的基础上,确定了在图书馆信息产品和服务的名称中优先使用“服务标志”一词的可能性。对截至2021年6月的图书馆注册服务商标(商标)的分析表明,图书馆意识到自身品牌的重要性。然而,专业图书馆界并没有充分认识到使用服务标志的好处,导致服务标志的专有权在没有依法延长的情况下到期。服务商标的注册有利于加强图书馆作为信息市场积极营销主体的地位,有利于形成声誉资本。这可以看作是图书馆品牌化发展的具体动力。
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Library Service Brand and Mark: General and Special
The problem of forming the library image as an active social marketing tool in the context of globalization of the information space is becoming more urgent and relevant and requires new approaches, both in the theoretical and practical spheres of the library sector. In modern realities, libraries realize the importance of their own image as a socio-cultural phenomenon, echoing such a complex and multifaceted concept of “brand”. In the library space, the brand is used as a tool for updating the image and developing social marketing.The purpose of the article is to determine the features of the service mark as a key element of the library brand and the mechanisms of its civil-legal protection. The issues related to the use of the service mark as one of the elements of the library brand represent the scientific novelty and, in particular, specify the rules of its registration. The author notes that the term in question does not have a legal status, but it can be considered in relation to the institution of civil law close to it — means of individualization — a service mark (trademark). The article discusses the procedure for registering the service mark, as well as determines the stages of the libraryʼs brand policy.Despite the fact that the term “brand” has become widespread in scientific, professional and everyday life, it does not have a legal status, i. e. there is no legal definition in the legislation of the Russian Federation. Therefore, the necessary legal procedure aimed at the legal protection of the library brand as an element of the library branding system is the registration of a service mark — the designation that serves to individualize the work performed or services provided. Basing on the analysis of jurisprudence practice, the article determines the possibility of preferential use of the term “service mark” in the designation of library and information products and services.The analysis of registered service marks (trademarks) of libraries, relevant as of June 2021, demonstrates the awareness by libraries of the importance of their own brand. However, the professional library community is far from always aware of the advantages of using the service mark, which leads to the expiration of the exclusive right to it without its extension in the manner prescribed by law. Registration of the service mark contributes to strengthening the status of the library as an active marketing component of the information market and the formation of reputation capital. It can be considered as a specific incentive for the development of library branding.
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