The role of web in launching and using radio communication for public safety

The proliferation of mobile technologies promises to improve quality of life, empower us and make us feel safer and more connected. However, this process is slow in the public safety sector due to its requirements for tailored solutions regarding robustness, accessibility, safety and security. Even if there are specially designed solutions on the market the roll out and the use of them is seldom, or heavily delayed. This paper shows that many of the barriers in the launching process are influenced by disseminations on the web and that not enough attention is paid to the changing role of the public. The paper enumerates key challenges following the communication during the introduction of RAKEL, a TETRA type infrastructure in Sweden.