极快的可用性测试

M. Pawson, S. Greenberg
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引用次数: 15

摘要

会议展区的贸易展台传统上用于公司代表销售他们的产品和服务。然而,贸易展台环境也创造了一个机会,因为它可以让开发团队轻松访问许多不同的参与者进行可用性测试。问题是,我们能否调整可用性测试方法以适应这种环境?极快速可用性测试(ERUT)就是这样做的,我们在贸易展台环境中部署问卷调查、访谈、故事板、共同发现和可用性测试的组合。我们在一个繁忙的摄影贸易展览中演示了ERUT的实际使用。事实证明,在时间紧迫的快节奏环境中,积极收集真实世界的用户反馈是有效的。
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Extremely rapid usability testing
The trade show booth on the exhibit floor of a conference is traditionally used for company representatives to sell their products and services. However, the trade booth environment also creates an opportunity, for it can give the development team easy access to many varied participants for usability testing. The question is can we adapt usability testing methods to work in such an environment? Extremely rapid usability testing (ERUT) does just this, where we deploy a combination of questionnaires, interviews, storyboarding, co-discovery, and usability testing in a trade show booth environment. We illustrate ERUT in actual use during a busy photographic trade show. It proved effective for actively gathering real-world user feedback in a rapid paced environment where time is of the essence.
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