Bakırköy dr. Sadi konuk eğitim araştırma hastanesi’nde hasta memnuniyeti ve etkileyen faktörlerin araştırılması

The analysis of patient satisfaction and related factors in Bakirköy Dr. Sadi Konuk Training and Research Hospital Objective: Determine the factors which affect patient satisfaction, associated with patient satisfactiondissatisfaction, uncover the demographıc characteristics of the inpatient and outpatient in İstanbul Bakırköy Dr Sadi Konuk Educatıon and Research Hospital. Material and Method: 1440 patients whom included in study admitted our hospital through 15 April 2010-2011, treated inpatient and outpatient. It was applied the outpatient and inpatient satisfaction questionnares, prepared by the Health Ministry about patients’ demograpic infortmation and