启发式评估工作可操作性的考虑与策略

Helen J. A. Fuller, Timothy Arnold, Kyle D. Maddox, Kathleen Adams
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引用次数: 0

摘要

启发式评估(HE)是一种流行的可用性检查方法,它允许专家评估人员记录界面设计中的可用性问题。相对较低的资源需求和识别可用性问题并建议纠正这些问题的维度的高效用使HE具有高度的可伸缩性。然而,在为大型企业操作HE时,存在一些限制和关注,并且将HE与其他可用性技术结合起来的教育和通信可能会大大增加工作的效用。
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Considerations and Strategies for Operationalizing Heuristic Evaluation Work
Heuristic evaluation (HE) is a popular usability inspection method that allows expert evaluators to document usability problems with the design of interfaces. The relatively low resource requirements and high utility of identifying usability issues and suggesting dimensions along which to correct them have made HE highly scalable. However, there are several limitations and concerns when operationalizing HE for a large enterprise, and education and communication along with combining HE with other usability techniques may greatly increase the utility of the work.
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