出口企业社会责任与海外市场利益相关者管理

Andrija Barić, M. Omazić, A. Aleksić
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引用次数: 2

摘要

在本文中,我们研究了克罗地亚国内大中型企业的企业社会责任(以下简称CSR)实践如何与国外市场区分开来。然而,为了实现企业社会责任带来的利益,出口组织需要确定其主要利益相关者群体和利益,并充分设计其企业社会责任活动。本文概述了出口企业在国外市场上的主要企业社会责任活动,并分析了其利益相关者的管理以及与国外市场上的主要和次要利益相关者的关系质量。对克罗地亚78家大中型出口公司样本的实证研究结果表明,这些出口组织在实施不同的企业社会责任活动以及与主要利益相关者的关系方面投入了大量努力。
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Corporate Social Responsibility and Stakeholders’ Management of Export Companies in Foreign Markets
In this paper, we investigate how corporate social responsibility (hereafter CSR) practices of domestic Croatian mid and large size firms differentiate them on foreign markets. Still, in order for export organizations to realize benefits offered by CSR, export organizations need to identify their main stakeholder groups and interests, and adequately design their CSR activities. This paper provides an overview of the main CSR activities of export organizations in foreign markets and analyses their stakeholder’s management as well as the quality of relationships with their primary and secondary stakeholders on foreign markets. Results of empirical research on a sample of 78 medium and large Croatian export companies show that these export organizations invest significant efforts in implementation of different CSR activities, and into relationships with their primary stakeholders.
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