On helping users in writing network slice intents through NLP and User Profiling

Intent-based Networking (IBN) has emerged as an innovative approach to automate the provisioning of network services while abstracting the details of the underlying infrastructure and simplifying the interaction between the users and the network. In this paper, we present an intent-based framework that allows for the deployment of SDN-based and QoS-aware network slices. The main objective of the work is to describe the role of artificial intelligence techniques such as Natural Language Processing (NLP) and user profiling in helping non-expert users easily interact with the IBN system and express their desired operational goals. Such innovative solutions offer a customized support to the users to improve their Quality of Experience (QoE) while increasing the automation in the network configuration process.