发展中国家公关领域的重新定位

A. Kaya, U. Ayman
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引用次数: 0

摘要

市场上存在一个大问题,即企业是否在发展中国家的公共关系(PR)领域给予了真正的权益。不幸的是,在发展中国家,管理人员并没有全力支持其机构中的公关专业人员。公司在试图达到目标市场的同时,应用了一些营销传播(MC)元素,并将重点放在可以在短期内显示性能的元素上,主要是因为他们希望在短期内回报他们的投资。广告和促销活动在短期内是可衡量的,而公关和销售人员的表现是长期衡量的;因此,公司倾向于将预算更多地分配给短期活动,而不是长期活动,因为他们认为所有这些都是额外的成本,这是不正确的。因此,管理者必须相信MC活动不是一种额外的成本,它是一种传播投资,为良好的企业形象和公众声誉。这一章强调的是公关专业人士在他们的领域所做的事情,我们将详细讨论。因此,这一章很重要,因为它指导在发展中国家开展业务的公司,当他们建立战略沟通时,他们对公关专业人员的期望是什么。
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Repositioning of PR Field in Developing Countries
There is a big question in the market whether companies are giving a real equity for public relations (PR) field in developing countries. In developing countries, unfortunately, managers are not giving full support for PR professional in their institutions. Companies apply some of the marketing communication (MC) elements while trying to reach their target market and focus on the elements that can show performance in a short term, mostly because they want to return their investment in a short term. Advertising and sales promotion activities are measur-able in a short run, and PR and sales force performance are measured in a long run; hence, companies prefer to allocate their budget more for their shortterm activities than long ‐ term activities because they perceive all as extra cost, which is not true. Thus, managers have to believe that MC campaign is not an extra cost and that it is a type of communication investment for good corporate image and reputation for the public. This chapter is emphasizing what PR professionals are doing in their fields will be dis cussed in detail. Thus, this chapter is important because it is guiding the companies that have operations in developing countries about what they will expect from their PR professional when they build on their strategic communication.
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