Information and Communication Technologies and Work-Life Balance: Practical Recommendations for Employers and Individuals

For decades, the number and frequency of individuals who work from home has gradually increased, in many ways as a result of emergent Information and Communication Technologies (ICTs). This gradual increase, accelerated by the COVID-19 pandemic, has weathered away boundaries between work at work and work at home, with some positive and many negative outcomes. Currently, however, because of a global pandemic which necessitates ICTs for working from home, the impact that organizational technology assimilation has on the way that people engage with each other is increasingly important. This chapter reviews theory and research regarding organizational technology and concludes with pragmatic recommendations for individuals and organizations regarding work-related technology use at home.