可持续组织和知识流程外包:成功的条件

S. Durst, I. Edvardsson, Guido Bruns
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引用次数: 8

摘要

知识过程的外包已经成为一种流行的商业实践。这种形势为企业及其发展提供了新的机遇和威胁。在这种背景下,讨论知识流程外包(KPO)和可持续组织之间的联系将是很有趣的,这些组织不仅追求经济问题,而且追求社会和环境问题。在此背景下,本文的目的是回顾现有的KPO研究,并将其与可持续组织的概念结合起来。为了做到这一点,这篇论文依赖于最近对KPO学术论文的综述。这一程序使我们能够确定三个主要条件,这些条件必须得到满足,才能使这两个术语的合并更加成功。条件是治理、伙伴关系和组织成员。从调查结果中得出的建议可以帮助研究人员和其他行为者更好地理解可持续组织的知识产权要求。
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Sustainable organisations and knowledge process outsourcing: conditions for success
The outsourcing of knowledge processes has become a popular business practice. This situation provides both new opportunities and threats for firms' and their development. In this context, it would be interesting to discuss the link between knowledge process outsourcing (KPO) and sustainable organisations that pursue not only economic issues but also social and environmental ones. Against this background, the purpose of this paper is to review extant research on KPO and bring it together with the concept of sustainable organisations. To do so, the paper relied on a combination of recent reviews of scholarly papers on KPO. This proceeding enabled the identification of three main conditions that need to be fulfilled in order to increase the success of the integration of the two terms. The conditions are governance, partnership and organisation members. The recommendations derived from the findings can assist researchers and other actors in better understanding the requirements of KPO for sustainable organisations.
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