STRENGTHENING THE SECURITY OF THE ELECTRONIC BANKINGCUSTOMER IN THE LIGHT OF THE CONDUCTED RESEARCH

The article presents the results of the project "Security environment for electronicbanking customers". It presents the methods and research tools used to achieve theobjectives of the project - to identify the solutions used and the accompanying threats,the characteristics of customers and the direction of development in the field of ebanking. The most important results of empirical research - surveys and extended expertinterviews are presented. Recommendations on the architecture of solutions and securityof e-banking environment were presented.