社会化媒体营销内容中不公开背书者身份对消费者购买行为的影响

Salma Prihandani, H. Marlyna
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引用次数: 0

摘要

企业纷纷求助于社交媒体推广,尤其是那些由名人或有影响力的人代言或推广的产品或服务,以获得更多的曝光率。在印度尼西亚,社交媒体推广很常见,流行的术语是“影响者”、“代言”和“付费推广”。尽管有大量的社交媒体支持,但似乎还没有专门的指导方针供网红和商业参与者在印尼创作内容时参考。许多这样的推广甚至故意不透露网红作为付费代言人的身份,让观众相信这些内容确实是他们的个人推荐。当这种类型的推广没有透露网红作为代言人的立场时,企业和网红都可能不会注意到他们确实侵犯了消费者的权利。有权了解产品的真实功效是每个消费者的基本权利之一。给观众留下错误的印象,这对观众是有害的。因为名人品牌在决定购买者的购买意愿方面起着重要作用。
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Effect of Non-Disclosing Endorser Status in Social Media Marketing Content Toward Consumer Buying Behavior
Businesses have resorted to social media promotions, especially those endorsed or promoted by celebrities or influencers to gain more exposure for their product or service. It is common to find social media promotions in Indonesia, where the popular terms are “influencer”, “endorsement”, and “paid promote”. Despite the large number of social media endorsements, there seems to be no specialized guideline for both the influencers and business actors to look up to in creating their content in Indonesia yet. Many of these promotions even intentionally not disclose the influencer’s status as a paid endorser, leading the audience to believe that the content is indeed their personal recommendation. When this type of promotion doesn’t disclose the influencer’s stance as an endorser, both the business and the influencer may not notice that they have indeed violated the consumer’s rights. Having the right to be informed about the honest potency of a product is one of the essential rights that lays within every consumer. With the false impression projected to the audience, this is detrimental to the audience. Due to the fact that celebrity branding plays a significant role in determining a buyer’s purchasing intention.
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