Han Lin, Anh Lai, R. Ullrich, Michal Kuca, Kelly McClelland, Jessica Shaffer-Gant, Sandra Pacheco, Karen Dalton, William Watkins
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Today's need for rapid software development has generated a great interest in employing commercial-off-the-shelf (COTS) software products as a way of managing cost, developing time, and effort. With an abundance of COTS software packages to choose from, the problem now is how to systematically evaluate, rank, and select a COTS product that best meets the software project requirements and at the same time can leverage off the current corporate information technology architectural environment. This paper describes a systematic process for decision support in evaluating and ranking COTS software. Performed right after the requirement analysis phase, this process provides the evaluators with more concise, structural, and step-by-step activities for determining the best COTS software product with manageable risk. In addition, the process is presented in phases that are flexible to allow for customization or tailoring to meet various projects' requirements
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