基于系统可用性量表和净推荐值的可用性测试

Ginanjar Wiro Sasmito, L. Zulfiqar, M. Nishom
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引用次数: 20

摘要

在各种软件开发方法及其活动过程模型中,没有人在其应用程序中不具有测试活动。系统测试是开发人员在内部工作空间中完成的测试的最后阶段。然而,测试阶段并不是整个测试阶段的结束,因为在产品部署过程之前还有另一个阶段要通过,那就是验收测试。可用性测试是执行用户验收测试的一种常用方法,在这种方法中,结果为客户决定是否批准或拒绝产品提供了基本质量的指示。在本文的研究中,我们将利用系统可用性量表技术和净推荐值技术进行可用性测试,以衡量泰加尔市人口信息系统的适当性,同时我们也将使用抽样技术寻找所需的最佳测试人员。通过本研究得出的结果是,根据可用性测试结果,研究人员开发的系统优于当前运行的系统,并且参与系统测试的测试人员总数可以通过抽样方法进行优化。
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Usability Testing based on System Usability Scale and Net Promoter Score
In a variety of software development methods and their models of the activity process, no one does not have testing activities in their application. System testing is the last phase of testing that done by the developer in the internal work- space. However, phase of testing is not the end of the whole testing phase, since there is another stage to pass before the product deployment process, it is the acceptance testing. A popular method to perform the user acceptance testing is the usability testing, which in this method, the result provides the indication of the essential quality for the client to decide whether to approve or to deny the product. In this research of paper, we are going to do the usability testing by utilizing the System Usability Scale technique and the Net Promoter Score technique to measure appropriateness of the population information systems in the city of Tegal while we are also finding optimum testers required using the sampling technique. The result we earn trough this research is according to the Usability Testing result the proposed system developed by researchers is better than the current running system and the total testers participating on system testing is able to optimize using the sampling method.
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