移动银行的问题:挑战与机遇

Saifullah M. Dewan
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引用次数: 8

摘要

手机的日益普及为移动银行(m-banking)的发展提供了令人兴奋的机会。本文综述了新兴的移动银行研究文献。本文基于2000年至2010年中期在信息系统(IS)、技术创新、管理和营销期刊以及主要IS会议上发表的65篇移动银行文章,提出了移动银行研究的分类框架。这些文章主要分为五类:移动银行概述和概念问题、移动银行应用和案例、移动银行行为问题、移动用户和网络的基础设施,以及战略、法律和道德问题。本文中提供的参考文献和评估的综合列表有望为任何对移动银行感兴趣的人提供对年轻移动银行文献的有用剖析,并有助于激发进一步的兴趣。
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Issues in M-banking: Challenges and opportunities
The increased prevalence of mobile phones provides exciting opportunities for the growth of mobile banking (m-banking). This article reviews the emerging research literature on m-banking. It presents a classification framework for m-banking research based on 65 m-banking articles published between 2000 and mid-2010 in Information Systems (IS), technology innovation, management, and marketing journals, and major IS conferences. These articles are classified into five main categories: m-banking overview and conceptual issues, m-banking applications and cases, m-banking behavioural issues, infrastructures of mobile users and networks, and strategic, legal and ethical issues. It is expected that the comprehensive list of references and assessments presented in this article will provide a useful anatomy of young m-banking literature to anyone who is interested in m-banking and help stimulate further interest.
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