Rina Nur Chasanah, Oktafalia Marisa Muzammil, Janny Rowena
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引用次数: 4

摘要

根据印尼互联网服务提供商协会(APJII)的数据,在过去的2017年里,大约有1.43亿人连接到互联网。网民多数多达72.41%的城市社区用互联网进行交流、购买商品、订购运输、做生意和工作等。49.52%的网民年龄在19岁到34岁之间,他们是Y一代或千禧一代。随着印尼互联网用户的发展,消费者的购物行为发生了变化(转变),从以前通过实体店购物的人,现在网上购物是当今社会的一种选择。Snapcart研究机构2018年1月的一项最新调查结果显示,千禧一代已成为电子商务领域最大的购物者,这一比例高达50%。这项研究的对象是100名在Blibli.com电子商务平台上做出购买决定的千禧一代消费者。他的研究对象是关于体验式营销的,体验式营销由五个变量组成,包括营销意识、营销思维、营销行为、营销感觉和营销与购买决策的关系。在这项研究中,研究人员将使用问卷调查。研究人员使用的分析方法是多元回归。本研究的目的是观察体验营销对千禧一代消费者在电子商务平台上的购买决策是否有显著影响。研究结果显示,感觉、思考和行为的变量影响着千禧一代在电商平台上的购买决策。而感官和相关变量对千禧一代在电商平台上的购买决策没有影响,置信度为95%。关键词:体验营销,购买决策
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PENGARUH EXPERIENTIAL MARKETING TERHADAP KEPUTUSAN PEMBELIAN KONSUMEN GENERASI MILLENIAL PADA PLATFORM E-COMMERCE
Based on the data held by the Indonesian Internet Service Providers Association (APJII), around 143 million people have been connected to the internet network throughout the past 2017. The majority of internet users as many as 72.41% of the urban community with the use of, among others, to communicate, buy goods, order transportation, to do business and work. As many as 49.52% of internet users in the country are those aged 19 to 34 years, who are generation Y or millennial generation. In line with the development of internet users in Indonesia, the behavior of consumers in making purchases has changed (shifting), from those who previously made purchases through physical stores, now shopping online is an option for today's society. The results of a recent survey from the Snapcart research institute in January 2018 revealed that the millennial generation has become the largest shopper in the e-commerce sector, which is as much as 50%.The subjects of the research study were 100 millennials consumers who made purchasing decisions on Blibli.com e-commerce platform. The object of his research is about experiential marketing which consists of 5 variables including marketing sense, think marketing, marketing act, marketing feel and marketing relationship to purchasing decisions on Blibli.com e-commerce platform. In this study researchers will use a questionnaire. The method of analysis that researchers use is multiple regression. The aim of the research is to see whether there is a significant influence of experiential marketing on millennial consumer purchasing decisions on e-commerce platforms. The results of the study revealed that the variable feel, think and act influence the purchasing decisions of millennials on e-commerce platforms. While sense and relate variables do not affect the millennial generation purchasing decisions on e-commerce platforms with a 95% confidence level. Keywords: experiential marketing, purchasing decisions
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