家访、风险评估及安全

D. Guzys
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引用次数: 0

摘要

许多卫生保健专业人员承担的角色要求他们访问客户的家或一系列其他可能的地点,而不是客户进入卫生保健服务机构。初级卫生保健护士通常单独工作,往往对环境几乎没有控制权,因此需要采取不同的风险管理方法。风险评估是必要的,以确定任何潜在的危害或安全风险。这些都应该从个人和专业的角度来考虑。尽管风险存在于生活的所有活动中,但在提供满足客户需求的服务时,风险管理是必不可少的,同时将不良事件的可能性降至最低。雇主有责任提供一个安全和健康的工作场所。风险评估和风险管理是雇主对其雇员的注意义务的重要组成部分。制定了职业健康和安全立法,以确保雇员的福利。然而,雇员也有责任关心自己的健康和安全,以及可能受其行为影响的其他人。风险管理过程要求确定和采取适当的行动,以减少对某一特定活动的所有参与者的危害。对风险的感知受到个人、社会和文化价值观、经验和知识的影响(Hawkins, Redley & Holland, 2011)。需要考虑临床、经济、文化、社会、政治和伦理法律方面,同时保持对促进高效、有效、优质护理的关注(Leyshon, 2005)。风险管理实践的例子包括与移动和处理程序有关的教育和培训,以及制定协议、指南和途径,为复杂情况下的工作人员提供指导(Reynolds, 2009)。当潜在危险无法控制或减少时,必须进行风险规避。在这种情况下,唯一的选择是改变实践交付的方式。当无法控制或避免风险时,可能会发生风险接受。然而,可容忍的风险水平可能因组织、个人专业人员和客户而异。风险评估需要在感知到的危险和行动的好处之间找到平衡。风险管理必须纳入社区实践,以确保卫生保健专业人员和客户的健康和安全(Reynolds, 2009年)。
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Home visiting, risk assessment and safety
Introduction Many health care professionals undertake roles that require them to visit the home of the client or a range of other possible locations, rather than the client coming into the health care service setting. Primary health care nurses usually work alone and often have little control over the environment, requiring a different approach to risk management . Assessment of risk is necessary to identify any potential harm or risk to safety. These should be considered from both personal and professional perspectives. Although risk is present in all activities of life, the management of risk is essential when providing services that meet the needs of clients while minimising the chance of undesirable incidents . Employers have a key responsibility to provide a safe and healthy workplace. Risk assessment and risk management are essential components of the duty of care employers have for their employees. Occupational health and safety legislation exists to ensure the well-being of the employee. However, employees also have a duty of care for their own health and safety, as well as for others who may be affected by their actions. The risk management process requires the identification and introduction of suitable actions aimed at reducing hazards to all involved in a particular activity. The perception of risk is shaped by personal, social and cultural values, experience and knowledge (Hawkins, Redley & Holland, 2011). Clinical, economic, cultural, social, political and ethico-legal aspects need to be considered, while maintaining the focus on promoting efficient, effective, quality care (Leyshon, 2005). Examples of risk management practices include education and training in relation to movement and handling procedures, and the development of protocols, guidelines and pathways to provide guidance to staff in complex situations (Reynolds, 2009). Risk avoidance must occur when a potential hazard cannot be controlled or reduced. In such circumstances the only option is to change the way practice is delivered. When it is not possible to control or avoid the risk, risk acceptance may occur. However, the level of risk to be tolerated may differ between the organisation, individual professionals and clients. Evaluation of risk requires finding a balance between perceived hazards and benefits of the action. Risk management must be embedded in community practice to ensure the health and safety of health care professionals and clients (Reynolds, 2009).
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Index Community and primary health care roles Cultural competence and cultural safety Rural health nursing Empowering individuals, groups and communities
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