Factors Affecting the Intention of Returning Electronic Waste to Reverse Logistics System in Jakarta

This study aims to examine the factors that affect the intention of the community/consumers to participate in returning electronic waste. Moreover, trying to combine public intentions and awareness of the environment supported by government programs in terms of electronic waste collection. This study investigates the behavior of e-waste return using the theory of planned behavior (TPB). The factors influencing intention and behavior are explored when it comes to e-waste returns in Jakarta. We included attitude, social norms, perceived behavioral control, intention, environmental concern, and a government program to pick up e-waste as additional variables in the model. A survey was used too. Collect a sample of 111 people, and the data were statistically evaluated using structural equation modeling (SEM). The intention was not found to be significantly associated with personal attitudes However, the relationship between environmental concern, electronic waste pick-up service, and perceived behavior control to return intention was found. The higher a person's concern for the environment will encourage perceived behavioral control of intentions in the return of electronic waste. The electronic waste pick-up service that has been created by the DKI Jakarta government is currently also a significant factor in encouraging the desire of residents in returning electronic waste. The findings have aided in determining the relative magnitude of variables of intention for e-waste return that lead to returning behavior.